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Managing Your Accounts and Passwords
Help with passwords (NetID, Active Directory, etc.), links to account login pages, and what happens to your accounts when you leave campus.
Collaboration and Calendaring
Help with MS Exchange, Oracle Calendar, file sharing via NetFiles, and collaboration technologies such as video conferencing.
Connecting to the Internet
Help with wireless, VPN setup, dialup access, walkup access, and other connectivity topics.
Managing Your Computer
Troubleshooting help for computer problems, and how to protect your computer, data, and identity from online threats. Home of CITES Security.
Telephone and Voice
Help with land line telephones, cellphones, voice mail, paging, and other phone-related topics.
Computer Labs and Classrooms
Campus computer labs and classrooms with computers, printers, scanners, and AV equipment.
Help with CITES Express Email accounts, MS Exchange accounts, Spam Control, quota management, and other email issues.
Online Teaching and Learning
Help with Illinois Compass for students and instructors, podcasting, and other digital media production.
News
Paging Services to be Retired
CITES paging services will be retired on December 1, 2009. Paging equipment provided through CITES will no longer be available after July 1, 2009. However, CITES will continue to support existing paging services until December 1, 2009. [26 Jun 2009]
2009 Summer Break Schedule
Hours for the various CITES facilities may vary from the norm during summer break, which begins Monday, May 18, 2008 and ends Monday, Aug. 24, 2008, the first day of classes for the Fall 2009 semester. [05 May 2009]
Dialup networking to be retired
The UIUCnet Dialup and UIUCnet Premier services will be retired as of July 1, 2009. [27 Jan 2009]
Illinois Compass Authentication
On January 14, 2009, Illinois Compass began using Active Directory (AD) as the password for logging in. [14 Jan 2009]
Jobs
