What to Do If You've Forgotten Your NetID Password

If you don't remember your NetID password, you can reset it in four ways:

• Online: If you have set up your security questions, you can use them to reset your NetID password with the CITES Password Manager.
  • Setting security questions now will allow you to reset your NetID password if you forget it in the future. To set your security questions, go to the CITES Password Manager.
• In person: Bring a photo ID to the CITES Help Desk.
• By fax: Print the Password Change Form and follow the instructions on the form.
• Within your department: If your department or unit has a password registrar (that is, someone authorized to set or reset passwords), you may contact that person for assistance.